You can brute-force your way into early traction.
Buy ads. Hustle demos. Cold email the entire internet.
But if your product doesn’t truly solve a painful problem for a clear customer segment, the engine breaks. Fast.
Welcome to the land of bad product-market fit (PMF), where retention tanks, CAC spikes, and growth efforts become a treadmill to nowhere.
In this post, I’ll break down:
-
What bad PMF looks like in practice (beyond the theoretical)
-
Why early growth marketing can expose a weak foundation
-
The red flags to catch early
-
And how to course-correct before you burn your budget and team out
Let’s get into it.
What Bad Product-Market Fit Actually Looks Like
Everyone thinks they have PMF because they got a few deals, some users said “this is cool,” or there’s activity in the product.
But real PMF doesn’t whisper. It roars. It looks like:
-
Usage that increases without you begging for it
-
Customers pulling more value out of the product than you expected
-
Referral loops kicking in organically
-
People hacking around limitations just to keep using it
By contrast, bad PMF shows up in the form of friction:
-
Users sign up but don’t activate
-
Activated users drop off in 7-14 days
-
Support inbox is filled with confusion or "How do I...?"
-
Sales cycles are long and full of objections
-
Retention falls off a cliff after 30 days
-
You can’t confidently define your ICP
If you’re seeing these signals, growth marketing might temporarily mask it. But eventually, it makes things worse.
Growth Exposes a Shaky Foundation
Growth is an amplifier. It doesn’t fix weak fundamentals. It exposes them.
When you start pushing paid PR, partnerships, SEO, and outbound, all those users land on your product.
And if it’s not aligned with a painful, specific, valuable problem?
You just spend more money getting to the same disappointing result.
This is where teams fall into the growth death spiral:
-
Run acquisition playbooks
-
Get traffic and signups
-
Watch activation and retention tank
-
Panic and try more channels
-
Burn budget
-
Start blaming marketing, product, sales, or the economy
Sound familiar?
You can’t market your way out of a leaky product.
The Financial Cost of Bad PMF
Let’s quantify the damage:
-
Ad Spend Waste: You pay $10,000 to acquire 500 users. Only 5% activate and retain. That’s $2,000 per retained user.
-
Sales Time: Your team spends hours on demos with people who won’t convert. That’s time not spent closing real deals.
-
Churn: Poor PMF leads to churn rates north of 15-20%. That kills LTV and destroys SaaS economics.
-
Team Burnout: Nothing burns out a go-to-market team faster than pushing a product people don’t want.
And worst of all? You delay the real work of fixing what’s broken.
How to Spot the Cracks Early
Here are some truth-seeking questions to ask before you scale:
-
Do users come back on their own after signup?
-
Are users telling others about the product (without incentives)?
-
Can you clearly define who your ICP is and what they’re trying to solve?
-
Are the best customers using the product frequently and getting measurable outcomes?
-
What would break for your customers if they stopped using it?
If you’re struggling to answer these, it’s time to pause the growth engine.
When to Not Scale Yet
Here’s the hard truth: You don’t get to scale until retention is solved.
The threshold varies, but as a baseline:
-
30-Day Retention: Should be 25%+ for B2B SaaS
-
Activation Rate: >40% of signups hit the aha moment
-
Engagement: Core feature usage 2-3 times per week
-
Churn: Sub-10% monthly, ideally 3-5%
Get these dialed in before pouring fuel on the fire.
What to Do If You Suspect Bad PMF
Don’t just guess. Get into the work.
1. Talk to your best users.
Find out what they love, why they stay, what problem they use you for, and what outcome they’re getting.
2. Interview the drop-offs.
Why didn’t they activate? What expectation didn’t match? Where did they get stuck?
3. Audit your activation path.
Are you delivering the value prop fast enough? Are the steps clear? Are you overloading users too soon?
4. Narrow your ICP.
You might be trying to serve too many personas. Focus on the one that’s sticking.
5. Rebuild positioning.
Most bad PMF issues stem from unclear or diluted positioning. Clarify who it’s for, what it solves, and why it’s 10x better.
How Growth Can Help (Once PMF Is Close)
Once you’re near strong PMF, growth marketing becomes rocket fuel.
You can:
-
Scale what’s working (e.g., referral loops, partner channels)
-
Run experiments on landing pages to boost activation
-
Use lifecycle emails and nudges to boost engagement
-
Use onboarding personalization to move ICPs faster to value
But all of this only works after the product truly fits the market.
Growth Is a Mirror, Not a Mask
The fastest way to know if your product is ready?
Try to grow it.
But do it with the mindset of testing fit, not scaling yet.
Because growth doesn’t save you from bad PMF.
It shines a light on the cracks and gives you the data, insight, and urgency to fix them.
Build what users can’t stop using. Then grow like hell.